I have yet to go into a client and they shout, “Thank god you’re here, I want to discuss my disaster recovery plan!”
Why is this?
Is it because it’s a boring topic? No, in fact it’s a topic that can become a very animated and passionate discussion when things go wrong and there is no plan in place…
Is it because planning for downtime is pointless? No, it’s more pointless to send everyone home if you server’s down and you have no plan B.
Is it because they have a plan in place already? Maybe, but have they tested it? When was the last time they reviewed it (businesses change shape and size). By the way, according to Semantec, 50% of businesses have no disaster recovery plan in place.
I often find that it is because managers of companies assume the following:
- They can cope with downtime (but they may not have considered how long they could be down for)
- They associate a disaster recovery plan with a disaster… it’s not always a disaster that does the most damage – an electrician cutting through a cable, or snow can cause more downtime than you think.
- Everyone knows what to do when something goes wrong… I often see businesses simply grind to a halt waiting for instructions when things go wrong
So, what’s the solution?
Look at your business, decide what is critical to it’s success, and spend a little time planning for it not being available. And don’t just focus on your systems, people not being available can be just as disruptive. (And don’t forget to test!)
Do we all remember the scene in Airplane when they realise that there’s no pilot? (Yes, I am showing my age!)