CRM / Tech / Social Media: How can I train my staff?

I have recently been working with a client to help them roll out a new CRM solution to 150 users. Their goal? To help them work towards their company £goals and help transition their business into a national recruiter with a standardised methodology of working. All great stuff.

We have delivered the training to them, so I thought I would share my thoughts on how to train new tech into a business

Recruitment Technology Showcase Event

The Recruiters Network is running an event on 24 May 2012 – for recruitment decision makers who are looking to change or purchase a new CRM system in the next 6-8 months and/or wish to learn about innovative technologies in the recruitment market.

New Tech? 6 steps to make the most out of a beauty parade…

A large part of my day is spent helping clients find the most appropriate solution for their requirements – varying from ATS, CRM, funky tech to make them more organised and rich… This inevitably involves a number of demonstrations or as one of my clients recently called it: “a Beauty Parade of solutions”. These are a great way of looking at your options, but I have seen some go horribly wrong.

CRM / ATS / New Car? Getting it right

Over the years I have worked with a lot of clients helping them with their business process software (CRM – Client Relationship Management / ATS – Applicant Tracking Systems) and I am often stumped at how little time businesses have taken to get it right – and how negative an impact this can have.

10 Things I Don’t Need my CRM / ATS to do for me because I’m a Workaholic

Wanted: I am a Corporate Recruiter and I need a new system, one that I can store candidates on (and my friend, and Agency Recruiter needs one that also stores clients as well). I understand that as a corporate recruiter I will need an Applicant Tracking System, and that my friend an Agency Recruiter ideally needs a Recruitment CRM. We don’t want anything complicated, so we have compiled a quick spec list of what we don’t need our new systems to do… can you help?

5 More Things to Think About: Applicant Tracking Systems (ATS)

I recently blogged on 5 Things to Think about: Applicant Tracking Systems (ATS) and I promised to blog about 5 more, so here they are.

Recruitment Software Showcase Event, 22 Sept

Louise Triance from The Recruiters Network has asked me to speak at this event about the challenges and opportunities that technology offers recruitment businesses.

5 Things to think About: Applicant Tracking Systems (ATS)

We regularly a review of our clients’ ATSs (Applicant Tracking Systems) and see how they are performing and adding value to the recruitment process. I wanted to share some of my thoughts on ATS.

10 Things to Think about: CRM / ATS Project Management

Lisa wrote a blog recently on her 10 things to consider when choosing a CRM, so I thought I would follow up with a set of project management tips to help.
Bear in mind that the reason that you are making a change should be a positive one: speedier processes, montorable activity, happier clients and staff… so make sure that the project doesn’t just focus on the software… it’s about the process and the people too.

Cloud Computing and Recruiters?

As an experienced IT Director I’ve been thinking “What are the opportunities and threats to recruiters (both agency and inhouse) when working in the Cloud?”

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