IPS Group

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Bullhorn: ROI, CRM Implementation and Training 

They clearly have technical expertise, but were able to work at board level in a practical way. Their enthusiasm won us over.

Jayne Lambis, Associate Director, IPS Group

How did we help?

Wayne Barclay 100x 100

IPS are a global recruitment consultancy specialising in Insurance, Finance and Legal sectors. 

A CRM review identified a number of challenges regarding the stability of their current recruitment system, lack of in-house expertise to support it and the inability of the system architecture to support future international growth.

A replacement recruitment software project was commissioned to source and implement an appropriate solution - Bullhorn. The board of directors commissioned Barclay Jones to manage the end to end project. 

Our goals were to:

  1.  Set up the project to engage the business in the project.
  2.  Analyse the business and identify its key processes that systems should be assessed against.
  3.  Manage the sourcing process by introducing appropriate solutions that best matched the critical requirements.
  4.  Project manage the implementation of Bullhorn, configuration and data migration phases.
  5.  Drive the project through to go live.
  6.  Deliver Bullhorn training and support to users during the critical adoption phase.

Wayne Barclay, Director, Barclay Jones


What is the ROI?

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As our older CRM was reaching the end of its lifespan we wanted to ensure that we didn't make a mistake when choosing a new CRM system. There was no room for error - the future growth of the business was reliant on having critical core function. In addition we wanted the staff to be engaged.

We approached Barclay Jones because they had experience in the sector but most importantly we felt they would work best with the management and IT teams, and also integrate easily with our recruiters,

Barclay Jones become part of your business and tackle your problems with commitment and integrity. Lisa and Wayne are a great partnership. They gave me spot on advice and remained enthusiastic and passionate. They understand what a recruitment business needs, how recruitment systems work and the process we needed.

We would 100% recommend them to other recruitment businesses because they go the extra mile in owning the project and becoming part of your business.

As a result of working with Barclay Jones, we now have a future-proof Bullhorn system which will aid the growth of our business and drive us forward.

Jayne Lambis, Associate Director, IPS Group


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