FAQs
Audit: Can you audit my systems and tell me what I need?
As part of the support we give for business improvement, yes, this is normally where we start with our clients. If you want an impartial and strategic look at how to get the best out of your technology, we will look at at your processes too.
D... Read more 
Business Process: How can you make my business processes more competitive?
We "get" business process. We will study your processes, look at the systems that drive them and advise on how to save time, increase output and improve relationships with your clients.
Happy staff work more competitively, so we work with you ... Read more
CRM: How can I use CRM to manage my staff?
Whilst we are studying your processes and systems to see how we can make them more automated and competitive, we look at how your staff use your systems and what activities are measurable - you can only measure what you can see, and you can only see ... Read more
Office Relocation: I’m thinking of moving, can you help me?
Relocating or opening a new office is very exciting for any business, but don't underestimate how much time and resource you will need to complete the move - and also how disruptive it can be to your workforce and clients. There are a number of ... Read more
Reduce Costs: How can you save me money?
We save money for our clients. We will work with your existing suppliers to ensure value for money contracts are in place. Where other service providers may be better positioned to deliver these services, we will offer independent ad... Read more
Social Media: How can I use Social Media to grow my business?
Social media has become an extremely powerful method of building a buzz about your business and services. We can advise and train on how to use social media channels to grow your business improve your online profile, attract clients and increas... Read more
Social Recruitment: What is it and can it improve my candidate attraction and reduce my recruitment costs?
Social Recruitment, using social media to recruit, is fast becoming the favoured method of many organisations to manage their recruitment strategy. It can give you instant access to your ideal contacts, and also, critically, helps you deve... Read more
Suppliers: How can you help me select and manage suppliers?
We have a trusted network of suppliers that we would introduce to you, but we feel that as every client is different, and so are their needs, the supplier that you select should be with you for the journey, not just the initial "fix". ... Read more
I already have an IT Department, how can you add value?
We work with clients who either have an in-house team of IT staff, or who outsource their IT function. In any event, we add value by adding a commerical, business-focussed and strategic approach to the business.
We often find that internal IT ... Read more
I am worried that I rely too heavily on my IT staff - how can you help?
The IT Department has changed significantly in recent decades but it now sits at the very heart of any business, enabling the business to operate, communicate and provide a competitive advantage. A well run IT department should be open, communi... Read more
I need to legally retain emails, what’s the best way to do this?
Retaining emails is now an essential part of any business as it enables good business practice, enable E-discovery (to use emails as evidence either for criminal, civil litigation or for potential use in company disciplinary procedures), adheren... Read more
I need to upgrade my server, what should I buy?
Stop! You may not need to buy a new server...
Buying a server can be an expensive process, and in some cases a new server is not actually the appropriate solution. We will investigate whether a server is what you need, or whether you simply ne... Read more
I’m not happy with my IT support provider. What’s the safest way to migrate to another?
IT Support is that generic term in which a business will purchase support services from another business who posses the technical skills to aid in the management and maintenance of their technology. IT Support comes in many guises, but once a decisio... Read more
What is a Virtual IT Director? What are the benefits?
A Virtual IT Director will deliver everything you would expect an IT Director to do, on a retained basis. Read more