Barclay Jones substantially reduced our annual IT spend, made our systems secure and our network easier to manage. We now have total confidence in our IT and don't need to give it a second thought.
Ultra Secure Products Limited is Britain’s leading supplier of anti-vandal units. Based near Hull, Ultra Secure manufactures a comprehensive range of anti-vandal site accommodation.
Ultra Secure contacted us because they lacked confidence in their IT function. They were primarily concerned about network security and business continuity plans. They were frustrated with the usability of their IT: information was difficult to retrieve and system failures were common. They needed a Virtual IT Director to guide them through the necessary change to their technology strategy to deal with these issues.
After completing a comprehensive audit of their systems, processes and suppliers, we agreed with the client a roadmap of improvements which consisted of:
- network simplification and improved security
- improvements to backup procedures and regular testing for business continuity
- all systems, related processes and suppliers fully audited and documented
- the introduction of an outsourced IT support business to proactively and remotely manage their systems and users
- liaising with all external suppliers to ensure value for money contracts relevant to the current business needs
- identifying confident users and empowering them to deliver low-level systems support
As a result of this technology strategy, we were able to substantially reduce their annual IT spend. Their improved network is now more stable. Users can find data easily, and issues are solved quickly by the remote IT function. The systems are now secure, with best-practice back up procedures. The client can now focus on running the business and has confidence in the IT function. Ultimately, they now have a more transparent, manageable and reliable IT function.
Please go to our case studies area to read more success stories how we deliver this service and the benefits we deliver to our clients.
We would love to hear from you if you are growing your business or simply want to make it more efficient, so please contact us.