henderson-brown-bullhorn-crm-training

Henderson Brown - Bullhorn CRM Training

Henderson Brown - Bullhorn CRM Training

​What Did We Do?

Henderson Brown are a Peterborough based FMCG recruitment business specialising in permanent, interim and executive search solutions throughout the UK.

Bullhorn Training was a critical step for them to bring the workforce fully up to speed on their key system. There were parts of the Bullhorn CRM system that they didn’t understand, and some features that they weren’t fully engaging with. They wanted to speak to an expert who could assist them with good practice and suggest improvements to their configuration.

They knew that maximum ROI from Bullhorn relied on improved engagement and consistent process across the team. By managing some parts of the recruitment process out of the system, their Management Information and overall effectiveness was being compromised.

We delivered a series of bespoke interactive webinars targeting key recruitment subjects such as Job Management, Business Development, Candidate Sourcing and Candidate Retention. We suggested improvements, documented action points and worked with Henderson Brown to meet their business objectives.

How Does Jason Feel?

Jason Kilbride, Recruitment Director Henderson Brown

Our goal was to increase ROI from Bullhorn – and to also bring all of our consultants to a similar level of usage. ROI to us means more placements of candidates and speed of access to the right data. (We have examples in the past of losing out on a placement due to not looking for them on Bullhorn and our competition delivered quicker.)

We had met Barclay Jones at Bullhorn Engage and we liked their style. They have always been on our radar.

What I really liked was that they took full ownership of the project. This saved us time. All they needed was a short call with us and created a bespoke Bullhorn training program. We enjoyed that approach.

Would we recommend them to other recruiters? Yes! They do exactly what they say on the tin, but to a really good level.

The impact from the Bullhorn Training will be seen over time, but in the short term my recruiters are engaged with Bullhorn and it has become central hub of our business.

Barclay Jones are: efficient, effective, personable.