Blogs by tag - Lisa Jones · Barclay Jones

Before You Jump on the AI Bandwagon: How Recruitment Leaders Get Tech Right

I recently had an inspiring chat with a recruitment leader, and it struck me how many recruitment businesses are currently throwing themselves into tech pilots - especially AI - just because they don't want to get left behind.The pressure is real, but if you aren't careful, you’ll end up with a business full of "shiny new things" that don't actually fix your biggest recruitment problems.Here are 5 ways I believe recruitment leaders can cut through the noise and ensure they are getting the right tech for their recruitment businesses.1️⃣You Aren't Testing Tech; You’re Fixing a Business IssueThe biggest mistake I see is recruitment businesses testing a system rather than the thing they are trying to fix. Before you even look at a new tool, ask yourself:What is the actual problem? Is it data health? Recruiter productivity? Speed to market? Sales? Stronger client and candidate relationships?Does this process even need to exist? Sometimes we buy tech to "fix" a process that we should have just deleted in the first place.2️⃣Beware of "Frankenstein" Processes and DataOver the years, many recruitment firms have built what I call "Frankenstein tech" - those extra bits and pieces plugged in that create more complexity than they solve. (Expensive luxuries...)Frankenstein Data: Are you spending money to enrich data that you then do nothing with? Frankenstein Processes: Are your recruiters multitasking to the point of exhaustion because the tech doesn't serve a clear purpose? AI / Automation / Analytics should be the surgeon that cuts away the "Frankenstein" parts, not another bolt-on limb.3️⃣Tackle the "Admin Tax" and "Integration Debt" (and Myths)Every time a recruiter has to manually format a CV or move between non-integrated systems, they are paying a "tax" with their time.The Win: One leader I spoke with successfully rolled out a CV formatter that turned a half-day wait into a minutes-long task. This solved a genuine business problem: time to submit.The Debt: If your tech doesn't talk to each other, your recruiter becomes the "integrator," stuck in the middle of chaos. Be sure of what that means and how you manage that.The "Fully Integrated" Myth? I'm often told by leaders that they want a fully integrated tech stack. They want everything joined up... But, you may still need humans to be part of the integration. I'm ok with that - just be sure which parts of the recruitment lifecycle you genuinely need them to do and when... But please, please aim for as much integration as you can.4️⃣Solve the "What’s In It For Me?" (WIIFM)Your recruiters might be scared of AI, Automation, and Analytics. They think it’s coming for their jobs.To get buy-in, you have to move past "this will make the company more money". Would you believe that there is an ever increasing strata in recruitment that are not motivated by earning more?Find their motivation: Is it a shorter lunch break? More time at the gym? Getting home to their kids? The Enabler: Position tech as the tool that lets them go faster and stay human.5️⃣Remember the "DAD" ModelWhen analysing your current processes, run them through this filter that I often use with my clients when conducting a Bullhorn RoI Vision program:Delete: Do you really need this process? Automate/AI/Analytics: Can these tool do this better and faster? Delegate: If you can’t automate / Ai / analyse it, can you give it to someone else? (in-source / outsource?Final Thought: Slow Down to Go FasterDo what Chuck Norris and Bruce Lee advocate: Slow down to go faster. (Thanks for the insight, Jo!)Don't be afraid to take stock, briefly pause your pilots, and ensure your tech is truly moving the needle on your bottom line - not just adding to the noise and cost.Are you ready to audit your "Frankenstein" processes? Let’s chat about how we can get your humans and tech working in harmony. BOOK A FREE BULLHORN ROI CONSULTATIONBullhorn ATS / Analytics / Automation / AI RoIWe are Bullhorn experts set on helping ambitious recruitment businesses to increase speed and sales.We help you weaponise your people, data, time, and tech, so you can recruit and sell!Our Bullhorn Vision and Buddy service helps generate best-in-class processes, adoption, head space, and ROI.Can't wait for the webinar?BOOK A FREE BULLHORN ROI CONSULTATION
Bullhorn Power Series ~ Stop Missing Out on Sales: 5 Tips to Use Your ATS, Automation, and Analytics to Drive BD

For many of my clients, Recruitment is now officially in a BD-first market.For recruitment leaders, the challenge isn’t just finding new business; it’s finding the right business and winning it before the competition even wakes up. If your recruiters are still manually scouring the database or "spraying and praying" cold emails, and paying external systems like LinkedIn, Indeed, and job boards for leads, you are losing revenue to firms that have turned their Bullhorn stack into a high-precision sales machine.🔢The Maths of Modern Business DevelopmentRecent data from Bullhorn Grid shows a staggering divide between "traditional" recruitment firms and "automated" ones:The Speed Gap: High-growth firms are 3.5x more likely to use automation to beat competitors to the first CV send.The Admin Tax: The average recruiter loses 12+ hours a week to manual data entry. That’s two full days of lost selling time.The Gold Mine: 76% of placements come from people already in your database, yet most BD teams ignore their own "warm" data in favour of cold outreach.⁉️Are You Paying for a Recruitment Database or a Graveyard?Most ATS/CRM platforms are graveyard-like: full of data, but nothing is moving.But the true RoI from Bullhorn comes when you combine Bullhorn’s core power with Automation, AI, and Analytics. You empower your humans to turn that graveyard into a "Predictive Sales Engine."Instead of asking your team to "hit the phones harder," imagine a world where:Analytics tells you exactly which clients are worth your time (and which ones to fire).Automation nurtures prospects in the background while your recruiters are closing deals.The ATS surfaces the perfect candidate for a "spec call" before the client even posts the job.🚨Join Our Upcoming Webinar: The BD Power HourI see too many recruitment leaders struggling with "activity for the sake of activity." It’s time to move from "busy" to "profitable."I’m hosting a live webinar specifically for recruitment leaders who want to power up their Bullhorn tech stack for new business sales. I’ll be diving into the stats above and sharing at least 5 actionable tips across your Bullhorn ATS/CRM, Analytics, and Automation systems which you can implement immediately to:Identify high-probability prospects.Automate your processes to land more deals.Reduce your team's "admin tax" to free up hours of crucial sales time per week.📅 Weds 10 June, 15:00 BSTREGISTER NOWBullhorn ATS / Analytics / Automation / AI RoIWe are Bullhorn experts set on helping ambitious recruitment businesses to increase speed and sales.We help you weaponise your people, data, time, and tech, so you can recruit and sell!Our Bullhorn Vision and Buddy service helps generate best-in-class processes, adoption, head space, and ROI.Can't wait for the webinar?BOOK A FREE BULLHORN ROI CONSULTATION
Vodcast: Rehumanising Recruitment ~ Recruiters Versus Tech

I recently had the absolute pleasure of sitting down with a true recruitment "myth and legend," Keith Southern.For those who don't know Keith, he was the seventh person to join Progressive - the company that eventually became the global powerhouse S3.With a career spanning back to the early 90s, he has seen it all: the highs, the recessions, and the technological revolutions.Today, Keith leads The Power Hive, a community of over 170 recruitment leaders dedicated to helping agency owners move from just working in their business to working on it.Over a speedy 19minutes, we dove deep into why the "old school" ways, coupled with data, automation, and AI, might actually be the key to every recruitment leaders' future.Beyond ROI: The Power of "Return on Effort"We started by discussing a concept close to both of our hearts: Return on Effort (ROE). In an industry obsessed with the next shiny recruitment tech tool, many recruitment leaders are accidentally building what we called "Frankenstein tech stacks" - collections of expensive tools and data that don't talk to each other and often create "integration debt" and more admin than they solve. (I call this "Admin Tax".)We talked about how many sales floors today are eerily quiet because recruiters are hiding behind CRMs and marketing tech instead of picking up the phone, and Kevin's ideas for:Using recruitment tech to free your consultants up to have more human conversations (and removing the "admin tax").Auditing your tech stack to see if you’re actually using what you’re paying for, or whether you're actually in "integration debt".Turning Old Data into GoldOne of the most striking parts of our conversation was about the "gold nuggets" sitting right under our noses. Your "old to gold" could be data, processes, tech, people...Keith argues that most agencies already have 95% of the data they need in their own CRM, yet they continue to spend a fortune on expensive external job boards and LinkedIn licenses.We discussed "rehumanising" the process by using technology to lift the heavy weights so that recruiters can focus on building resilience and genuine relationships.We chatted about how to:Preventing your recruiters heading straight to LinkedIn / Job Boards to resource instead of looking "back home" at your own database.Training your recruiters to master the fundamental tasks, like a perfect candidate interview prep, before moving to the next part of the process.Are You the Recruiter Your Website Says You Are?We ended with a challenge for the industry. Many agencies claim to be "at the heart of their sector" on their websites, but the reality is often a messy database and a reliance on reactive advertising. Keith’s advice for this year is simple: stop the abdication to technology and start driving your business with strategy again.This vodcast was a masterclass in recruitment leadership. Watch it to hear more about Keith's "war stories" from the S3 days and how to weaponise the data, systems, and people you already have.Ready to put the world to rights with us? Watch the full 19minute vodcast now.Bullhorn ATS / Analytics / Automation / AI RoIWe are Bullhorn experts set on helping ambitious recruitment businesses to increase speed and sales.We help you weaponise your people, data, time, and tech, so you can recruit and sell!Our Bullhorn Vision and Buddy service helps generate best-in-class processes, adoption, head space, and ROI.BOOK A FREE BULLHORN ROI CONSULTATION
Are Hairdressers Putting Your Recruitment Business at Risk?

Many recruitment leaders I work with want their recruitment CRM to generate fees, but often recruiters are all too happy to jump back into spreadsheets, LinkedIn, notebooks and “going by memory” rather than use their CRM system properly. This blog is a quick 3-minute read to create some perspective and give you some ideas for a “CRMFirst” strategy.The above results in a nightmare for recruitment leaders who are looking to grow their business, become “GDPR-proof”, use AI, Analytics, and Automation to be more efficient and productive, and of course become more profitable.It above also results in a problem I call “Hairdresser Syndrome” – a term I’ve used for many years to describe a recruitment business that needs to get a grip on its processes and data to see real growth and ROI.(Note: I originally wrote this blog in 2018. Many years have passed and so much has happened to recruitment, but I've barely needed to update this content...)Do You Have a Recruitment Firm, or an Office Full of Desks For Rent?I have been with my hairdresser for 8 years. He knows my taste in magazines, some of my secrets and all of my roots. A few years ago he was based in a large salon in the city, where he rented a chair.The rest of the salon staff barely knew I was there, and I didn’t really notice them either – zero interaction. Perhaps if I was lucky my hair would be washed by one of the juniors. I’d pay the girl at the till on the way out, but my hairdresser was my only real contact at the salon.One day he very quietly commented that he was opening his own salon, and would I like to move with him? I bit his hand off – why wouldn’t I? I had no relationship with the salon. They kept no details on me, perhaps they didn’t even know I existed. Would they miss my business?For me, he was the salon.Are Your Recruiters Hairdressers?Can you see any similarities between your recruitment consultants and my hair dresser?They have exclusive relationships with the clients. Are you simply the “girl” taking my money at the till?Do they use stuff in your business, such as hair washers, tea makers, reception (IT, HR, Finance, Admin) that their fees contribute to, but that I am totally oblivious to?Are your consultants simply logging data at the point of sale to get the cash in but the juicy stuff which is about me, what I like, how I buy is in his/her head?If they left and took “clients” with them, would you know? And don’t forget you’ll only know what data they’ve taken and who’s migrated with them if they told you about these relationships in the first place.Even if you had the data on the client, would it be enough for you to continue the relationship going forward?Are your clients engaging with your business or the consultant? Are their loyalties to the brand or their perceived face of the brand, the consultant (the hairdresser)?I’m still seeing “30-second recruiters” who enter a candidate in the CRM just to place them and board the invoice. That may work for them in the short term, but they’re missing out on opportunities to be more effective and profitable whilst putting the business at risk.CRMFirst (Bullhorn1st): Hairdresser Prevention for Recruitment LeadersThis year needs to be about CRMFirst ~ Bullhorn1st ~ getting your candidates, clients and consultants addicted to your systems.It needs to be about data hygiene, recruiters building effective, retained relationships and recruitment firms focusing on effectiveness and growth.A CRMFirst (BullhornFirst) culture can create a valuable pool of great data that will put you ahead of your competition and create a hidden asset that your clients (and prospective clients!) want access to.Your recruitment CRM should be a USP – a unique selling point. Your recruitment software can be an addiction for your recruiters, your clients, candidates, and investors. All of which does the one job you bought it for – to make your life easier and make you more money.Swap the Salon Culture for CRMFirst Culture…Instilling a culture of data quality is challenging, but highly rewarding. Define the strategy, instil this into your culture and reduce the risk of bad data impacting the recruitment business.Get your recruitment consultants engaged with your system and train them on best practice so they understand why great recruitment process is profitable for them, as well as your business.📌Stop them from simply renting a desk.Once they can see and feel the benefits of following your processes (improving performance, profit, and ROI for themselves as well as the business) then your CRM can become a business growth tool, rather than an expensive data dump.Bullhorn ATS / Analytics / Automation / AI RoIWe are Bullhorn experts set on helping ambitious recruitment businesses to increase speed and sales.We help you weaponise your people, data, time, and tech, so you can recruit and sell!Our Bullhorn Vision and Buddy service helps generate best-in-class processes, adoption, head space, and ROI.BOOK A FREE BULLHORN ROI CONSULTATION
Stop Sourcing, Start Selling: Is Your Data Working or Just Sitting There?

Recruiters, let’s be honest: 80% of your day is likely spent on the wrong tasks. Even more staggering? 72% of the candidates you place were already on your system before you spent hours sourcing them elsewhere.You are sitting on a goldmine (eg. Bullhorn), but you're still digging in the woods and mining data from countless other sources like LinkedIn, Job Boards etc...How do you stop the procrastination loop and start weaponising your data to drive ROI?Here are the three most common questions I get from recruitment leaders on using data to dominate the market.1️⃣How can recruiters use data to drive the sales process?📌Clean data = Data Health = Data Wealth.This is the backbone of a successful desk. The best recruiters don't just "find people"; they provide a service that sets them apart through market intelligence.Market Intelligence builds credibility. Sharing real-time trends like salary shifts, candidate flow, or niche skills gaps positions you as a trusted partner rather than just another CV flinger.Master the "Trigger Event". Don’t call cold; call when it’s hot. Use data to track funding rounds, senior leadership changes, or office expansions.Example: If a startup hits Series B funding, they aren't just "busy"—they are scaling. If your tech alerts you the moment that deal closes, you can be the first to engage and have candidates ready to spec in.2️⃣Business Development vs. Account Management: Where is the leak?📌Reconverting existing clients is critical.It is significantly cheaper than winning new ones, yet many recruiters let these relationships go cold.Spot the weak links. Use analytics to identify accounts with declining activity. If your star client hasn't logged a job in 60 days, you shouldn't find out by accident.Map the client. Use automation to map out your clients’ entire org charts. Ensure you are seeing all of their jobs so you aren’t losing deals to competitors simply because you were only talking to one person in the department.3️⃣How do we kill procrastination and find focus in recruitment?📌Recruitment is one of the most complex roles out there.We ask consultants to be researchers, data entry clerks, negotiators, and marketers all at once. It is no wonder procrastination is rife.Automate the busy work. Automate data health checks, initial searching, and basic BD outreach.Cure message paralysis. Use AI to draft the first version of your outreach. Don’t stare at a blank screen; let the tech give you the bulk of the work, then you add the human flair.Analyse the data, tasks, and time: Use Analytics to drive meaningful and mindful activities.The phone is king. By automating the data drudgery, you clear the headspace to do what you do best: get on the phone and build relationships.💪Conclusion: Data is Your Competitive EdgeThe "post and pray" era of recruitment is over.In a crowded market, the recruiters who win are those who treat their database as a living, breathing sales tool rather than a digital filing cabinet. By embracing AI, Analytics, and Automation, you aren't replacing the human element. You are freeing your team up to finally be more human.📌Stop searching for what you already have. Start using your data to win.Bullhorn ATS / Analytics / Automation / AI RoIWe are Bullhorn experts set on helping ambitious recruitment businesses to increase speed and sales.We help you weaponise your people, data, time, and tech, so you can recruit and sell!Our Bullhorn Vision and Buddy service helps generate best-in-class processes, adoption, head space, and ROI.BOOK A FREE BULLHORN ROI CONSULTATION
5 Tips for LinkedIn Jedi Masters (and Recruiters)

Recruiters need more of the 3Cs – candidates, clients and colleagues. Jedi need more rebels to help them defeat The Empire! I often compare Recruiters to Jedi – they both use dark forces to control the universe! And they both have some significant tech at their disposal which can make a massive difference.Follow these Jedi tricks for Recruiting Smarter with LinkedInBeing a Star Wars fan at Barclay Jones may not be a prerequisite, but it goes along way if you hate movies 1-3! And with Star Wars Day being an annual event (like International Recruiter’s Day) I’ve penned some power user (Jedi) tricks for Recruiters using LinkedIn:Get your Profile Headline actually saying what you do rather than what’s on your business card – Recruiter at ABC Resourcing means nothing and is likely to be missed in favour of “Specialist in SAP Recruitment, working across the UK with SAP Contractors” – god forbid you actually come up in candidate searches…!But how could they be jamming us if they don’t know… that we’re… coming?Increase your sector-specific contacts – the global average for recruiters is 650… poor “must try harder”. Spend 10 mins a day looking for the coffees you want to have with clients and candidates and make it happen – don’t just source for the vacancy you have today. Your clients and candidates expect (and pay) you to be better than them.Do, or do not do. There is no try.Running a crap group? Shut it down or gear it up – don’t let it dangle.What a piece of junk!Attract the followers of your clients’ company pages – 71% of them are candidates wanting to work there (according to stats from LinkedIn). Post something there or comment on their content.Travelling through hyperspace ain’t like dustin’ crops, boy!Save your searches (3 for people, 10 for jobs and if you have paid for accounts even more). Get the data coming to you – you’re not measured on how long you spend on LinkedIn!The ability to speak does not make you intelligent. Now get out of here.I was going to end this blog with “may The Force be with you” but that would be just too obvious, instead,This is Red 5, I’m going in.(If I’m honest, I feel a little dirty now!) And I thought they smelled bad on the outside.Bullhorn ATS / Analytics / Automation / AI RoIWe are Bullhorn experts set on helping ambitious recruitment businesses to increase speed and sales.We help you weaponise your people, data, time, and tech, so you can recruit and sell!Our Bullhorn Vision and Buddy service helps generate best-in-class processes, adoption, head space, and ROI.BOOK A FREE BULLHORN ROI CONSULTATION
Tech-Rich but Time-Poor: Is Your Recruitment Stack a Frankenstein’s Monster?

In the recruitment world, we are currently "tech-rich but time-poor."The recruitment market is currently flooded with "cool tools" and creating the risk of a fragmented tech stack, which ironically creates more process lag.As recruitment agency owners, you’ve likely been told for years that the right tech is the silver bullet for your growth. Perhaps you’ve invested in:The best CRMs.The latest AI sourcing tools.And cutting-edge automation and analytics platforms. But for many of you, instead of a streamlined powerhouse, you may have ended up with a "Frankenstein’s Monster" - a collection of brilliant tools that don’t talk to each other (and a team of "disconnected recruiters" with the best will in the world still delivering relatively manual processes.)The next Power Hive eventswill dive into how you move past the hype to find the actual gold. Because here is the hard truth: RoI isn't found in the features of a single tool; it’s found in the flow between them.The Problem: Integration DebtWhen your tech stack is fragmented, your team pays the price in "manual labour".If a recruiter has to spend 20 minutes a day moving data from a sourcing tool to a CRM, or manually updating a spreadsheet to track marketing leads, or worse, paralysed by choices and poor data, you aren't just losing time, you’re losing the very RoI you bought the tech to generate.📌Technology is not as a standalone pillar. It's the engine that powers your Recruitment Business, Recruiters, and Marketing. If the engine isn't connected to the wheels, you aren't going anywhere.3️⃣Pillars for Maximum Tech RoITo get a real return on your investment, your ecosystem needs to solve 3 specific challenges...1. The "Single Source of Truth"RoI starts with data and process integrity.If your rectec tool finds a "purple unicorn" candidate but that data doesn't instantly sync to your CRM, that candidate is essentially invisible to the rest of your business.📌To maximise RoI, your CRM must be the heart of the business, with every other tool acting as a limb that feeds it information in real-time.2. Reclaiming the "Human" in RecruitmentI'm delighted to be a part of The Power Hive. It's built on the mission of Making Human Connections.Ironically, the best way to be more human is to be more automated. Maximum RoI happens when tech removes the "click-work." Imagine a world where a candidate applies, an AI agent screens them, a calendar invite is sent, and the CRM is updated, all while your recruiter is on the phone actually consulting. That is where the profit lies: buying back your people’s time so they can do what they do best.📌Move beyond the theory that tech "roboticises" recruitment, and move towards it rehumanising the process - which is the one goal most of my clients have.3. The Closed Feedback LoopWhen tech is connected, you can run faster, make data-driven decisions, and can see which source (Marketing) actually leads to a placement (Revenue).📌You can’t calculate RoI if you can’t track the journey from lead to cash.The "Power Move": Audit Your Stack (and Expect More!)Before you buy the next "shiny object" in recruitment, perform a quick audit of your current setup. Ask yourself: Keep, Kill, or Connect?Keep: Is it being used to its full potential?Kill: Is it a standalone "silo" that adds more work than it saves?Connect: Can this tool be integrated via API or middleware (like Zapier or Make) to automate a manual task?📌And rinse and repeat this process every year, even if you have no intention of buying new tech. It's just good sense to look your tech in the eye and ensure it is fulfilling it's purpose.Join the ConversationAt the upcoming events in Leeds and Manchester, we’re going to look at the practical "how-to" of connecting these dots. Some thmese will be:People - How do you get your people performing better?Technology - How do you get more efficiency from your technology stack for a better RoI?The goal isn't to have the most tech; it’s to have the most connected tech and recruiters. Have confidence that when the tech works, the people (and you) win.Find out more about the events here. Perhaps I'll see you there?Bullhorn ATS / Analytics / Automation / AI RoIWe are Bullhorn experts set on helping ambitious recruitment businesses to increase speed and sales.We help you weaponise your people, data, time, and tech, so you can recruit and sell!Our Bullhorn Vision and Buddy service helps generate best-in-class processes, adoption, head space, and ROI.BOOK A FREE BULLHORN ROI CONSULTATION
4 Mistakes You’re Making with Your Recruitment Website

With data sinks, AI, rising recruitment costs, and the world generally feeling like an insane asylum, recruitment leaders are under pressure to build sustainable business models. Consequently, your website has moved front and centre of your marketing strategy. You need it to generate revenue, not simply build "brand" and "clicks."I’ve identified 4 mistakes that almost every recruitment website makes. The good news is, they are easy to rectify. Are you making them?Recruitment Websites Need to Make Money!We regularly help recruiters with the project management of recruitment websites, and what we can the "5-A strategy" (ATS/Analytics/Automation/Adoption/AI). We know that any Finance or Managing Director who has freed up budget for a new site wants more than just an online brochure - they want candidates, clients, colleagues, and cash.But they also need a connected tech stack, driving data health, data wealth, and productive recruiters.Recruitment Website Mistake 1 – "We" EverywhereWith GDPR and AI, the focus on the 3Cs, brand has never been more important. However, the content on many sites is all about you and not the people you support. Your website needs to be a passionate advocate for your sector and a roadmap for how you help your community.📌 Action: Look through your site now. Is it a monologue about your company, or do you have "social proof" from candidates and clients to act as hooks for your ideal audience?Recruitment Website Mistake 2 – Ignoring your 404 PageThis is the page you’d rather people didn't see—the error page they hit when a link is broken or a job has been filled. Why do so many recruitment websites simply go “Doh!” and miss the opportunity to drive the user somewhere useful?Check out this blog about great 404 pages and then check out Barclay Jones’ 404 page– we loved creating this one for our very own Barclay Jones 404 error page.If someone cares enough to visit your site, don't greet them with a "computer says no" message. Use that space to redirect them to your latest jobs or top resources.📌 Action: Go to a dead page on your website right now. Does your 404 page provide a path back to revenue, or is it a dead end?Recruitment Website Mistake 3 – Your Website is an OutlierIs your website connected to your processes and tech stack, or is it something you simply "post to and pray"? To drive revenue, your site must be integrated. For example:Do you know who signs up for Job Alerts so you can engage them immediately?Do you have trackers telling you who is engaging so you can follow up?Are you sharing blogs to social media with the specific goal of luring your community back to your site?Have you tested your Chatbot recently to ensure it’s actually helpful?📌 Action: Ask where your website "sits" in your business process. What changes do you need to make so that marketers and recruiters are actively mining data from it?Recruitment Website Mistake 4 – Contact Us – Or Rather, Kill the Lead!You spend a fortune in time and emotion getting people to your site. They surf around, and bingo—they want to talk! The "Contact Us" page is arguably the most important page on your site. They are walking into your shop asking for help.Yet, so many contact pages are uninspiring, "templatey," and actually discourage people from reaching out. Your goal is to convert. You want them to "buy" into a job application or, dare we suggest, pick up the phone.📌 Action: Look at your Contact Us page. Is it relevant and engaging, or does it get in the way of a conversation?Let’s Make Recruitment Websites Great AgainI couldn’t resist the "Trumpism." Take a look at your site, figure out which pages you really want people to visit, and ask yourself: Are they working hard enough? Don't be afraid to use a little personality to drive those conversions.Recruitment TakeawaysStop "we-ing" all over your visitors.Capitalise on error pages.Connect your website to your people and processes.Make contacting you the easiest part of their day.Bullhorn ATS / Analytics / Automation / AI RoIWe are Bullhorn experts set on helping ambitious recruitment businesses to increase speed and sales.We help you weaponise your people, data, time, and tech, so you can recruit and sell!Our Bullhorn Vision and Buddy service helps generate best-in-class processes, adoption, head space, and ROI.BOOK A FREE BULLHORN ROI CONSULTATION
Is Recruitment Ready for AI? Why this Year Should Be Your Year of Preparation

There’s no doubt that AI is reshaping recruitment—but is the recruitment industry truly ready for it?In a recent battle planning chat with a client, I raised concerns about the readiness of most recruitment businesses to adopt AI meaningfully. While AI is already being used for tasks like note-taking, blog writing, research, creating prompts to help with screening and sales, I think that real transformation requires much more thought and time.For most recruitment firms, poor data quality and fragmented recruitment processes remain major barriers. If last year was the year of AI curiosity, this year needs to be the year of AI readiness.Get Your Recruitment House in Order FirstI think that recruitment leaders need to use the next 6–12 months to improve internal systems, particularly focusing on data hygiene (data wealth) and process automation. Too many firms are chasing shiny AI tools before ensuring their candidate and client data is clean, current, and usable. In fact, many recruitment CRMs are disorganised—polls show that messy and unstable databases are the norm, not the exception.You could start by booking a free 30-minute Bullhorn RoI consult with my team - Bullhorn adoption ideas / automation strategies / data health insight etc..BOOK YOUR FREE DATA HEALTH CONSULTATIONAutomation StrugglesEven the biggest players are feeling the pinch. I often hear of large enterprises struggling to get automation really driving performance due to internal resistance and territorial "leave my data alone" behaviour. Siloed departments, and change-averse individuals can inadvertently block progress, making it difficult to implement even basic automations and change.Plus, as much as the industry is keen to adopt efficiencies and tech, it's often not driving change through continuous, engaging, recruitment training.Automation and AI needs to be "sold" to recruiters with a WIIFM (What's in it for me?) approach. Even the best-intentioned recruiter may find it hard to step into the space that automation and AI creates for them.Have you been hired, or been the one doing the hiring, in the last 5 years? The turbulence, blind-siding, speed of change, means that stopping to take a breath and ensure best practice is a big ask!AI Can’t Replace Relationships (Yet!)My client gave a compelling example of AI not really driving the best outcome when their client was trying to use AI instead of their recruitment business.Luckily my client had the time and knowledge to step in and prevent their client from making a mistake.AI had failed to select the right candidate for a role, missing vital nuances only a seasoned recruitment consultant would catch. They campaigned for the candidate that AI had rejected. The client interviewed and offered!It’s a strong reminder that recruitment remains a relationship-driven business. AI can support consultants, but it can’t replace their ability to read people, understand market subtleties, or build long-term trust. (Yet...)Getting Back to Being Recruitment CONSULTANTSI encourage recruitment leaders to rethink traditional recruiting models—especially the classic 360 / 180 recruitment role.With automation and AI streamlining admin and sourcing, do you really need consultants to do everything? This could be the moment to specialise, refocus roles, and hire people who are better suited to today’s more tech-enabled recruitment landscape.There are way too many recruitment consultants who are actually recruitment co-ordinators / administrators. Large, dirty data sets, managed by untrained recruiters makes for a very transactional process, and this is at a time when recruiters really need to get back to consulting. (The clue is in the job title...)From Vicious to VirtuousThe recruitment industry’s heavy reliance on LinkedIn— which I think is one of the dirtiest databases—is another sign that recruiting firms aren’t maximising their own data or opportunity. The irony? Many of the best candidates are already sitting in your CRMs, but are overlooked in favour of job boards and external sourcing. This results in a vicious cycle of wasted time, rising costs, and lost opportunities.A recent poll confirmed this.Instead, recruitment businesses must create a virtuous cycle: invest in clean data, automate wisely, and help consultants to focus on consulting. With proper engagement, re-engaged candidates and clients can convert faster and generate more revenue than cold leads.The Road Ahead for RecruitersMy client summed it up well: their goals for the next six months are about efficiency, pushing back against unfair client demands, and focusing on higher-value deals.Yes! This is the mindset the industry needs.AI isn’t magic—but with smart preparation, clean data, and clear processes, it can be a game-changer for recruitment. Let this year be the year your recruitment business gets truly AI-ready.You could start by booking a free 30-minute Bullhorn RoI consult with my team - Bullhorn adoption ideas / automation strategies / data health insight etc..BOOK YOUR FREE CONSULTATIONAutomation Buddy / Bullhorn RoIWe are Automation Buddies set on helping ambitious recruitment businesses who want to increase speed and sales.We coach to inspire, and build your automations so you can recruit and sell!Plus, through our Bullhorn Vision service we help generate serious ROI from your Bullhorn, data, and people.READ ABOUT OUR AUTOMATION BUDDY SERVICEBOOK A FREE BULLHORN ROI CONSULTATION
Social Media Tips to Help Recruiters Earn More

Recruiters suffer so many distractions in their jobs - and they have so little time to make that placement and sale. 56 interruptions a day / checking your emails 36 times an hour! How on earth are you supposed to sell anything? You have more tech than ever, more data than ever, but less time! I have a passion for sharing time-saving and sales hacks to help recruiters save time, so that you can make more of those crucial phone calls and have more interviews.As a recruiter, you will know the importance of using social media and LinkedIn as part of your recruitment and sales strategy, but do you know how to do this effectively? And how can you use social media systems like LinkedIn, X, etc… to recruit without spending too much time online and not on the phone? This blog will help you to generate more inbound leads through social media, spend less time on job boards, and more time managing your pipeline.I have compiled my 5 top tips for utilising social media in recruitment. Try them today...How Recruiters Can Generate More Leads from Social Media1. Spend 5 minutes a day cleaning your LinkedIn notifications and checking for leads – this will ensure that LinkedIn only shows you genuine leads, and only shows your face to genuine leads. This is a great hack for improving speed.2. Use LinkedIn SSI to understand where you need to improve your LinkedIn profile – You need to maximise your time, so need your profile and activity to really work, even whilst you’re sleeping.3. This is one of my favourites. Use Awards in your niche sector to generate warm calls – Have a calendar of the awards in your sector and be ready to congratulate/mention the awards in your messages to prospects and clients.4. Grow your connections with content (add a link to one of your blogs in your LinkedIn invites) or find content online which really nails any issues they may have in their jobs/sector. If you have nothing on your blog which does this, give your marketer the Paddington Bear stare.5. Use Calendly to give your candidates and clients the opportunity to fill your diary with calls, then get on the phone!📌📌Your time is really precious – you have candidates to source, clients to keep happy, jobs to place, and pipelines to protect. The recruiter and sales tips above should really speed up your day and make you more effective. Give them a try.Bullhorn ATS / Analytics / Automation / AI RoIWe are Bullhorn experts set on helping ambitious recruitment businesses to increase speed and sales.We help you weaponise your people, data, time, and tech, so you can recruit and sell!Our Bullhorn Vision and Buddy service helps generate best-in-class processes, adoption, head space, and ROI.BOOK A FREE BULLHORN ROI CONSULTATION
Bullhorn 1-Minute Tip - Place More Jobs

We've got a simple 1-minute Bullhorn tip to help you place more jobs. It's time to filter, work and place (and earn!)Having too many jobs and not enough placements can be beyond frustrating. But we have a Bullhorn tip for you to help you focus on the jobs you can (and should) place! There's plenty Bullhorn can do to help you manage your jobs pipeline and recruitment workflow. It's Time to Place Your Jobs!Here's a quick bullhorn tip about why you should regularly update your job statuses in Bullhorn.Get focussed on the most profitable opportunities.Prioritise your efforts.Boost your earnings. Watch this 1-minute Bullhorn tip - then spend a few easy minutes creating focus and an easy path to placing more jobs. Watch Our 1-Minute Bullhorn Tip on How to Place Jobs QuickerNeed more Bullhorn / Automation Tips? Try our 1-minute tips.Be sure to sign up for (or watch the recordings of) our regular free Bullhorn and Automation webinars.CHECK OUT OUR WEBINARSAutomation Buddy / Bullhorn RoIWe are Automation and Bullhorn Buddies set on helping ambitious recruitment businesses who want to increase speed and sales.We coach to inspire, and build your automations so you can recruit and sell!Plus, through our Bullhorn Vision service we help generate serious ROI from your Bullhorn, data, and people.READ MORE ABOUT OUR BULLHORN VISION SERVICEREAD ABOUT OUR AUTOMATION BUDDY SERVICEBOOK YOUR FREE CONSULTATION
Stop Losing Placements: Your 3-Step Plan to Pre-empt the Counter Offer or Drop Out

Every recruitment consultant knows the feeling. You’ve invested weeks building a relationship, found the perfect role, secured the offer, and then... heartbreak! The candidate accepts a counter offer and / or drops out.It’s an emotional and costly recruitment defeat.It seems that the candidates that you spend the most time on, are the ones that are more likely to break your heart.But these dropouts aren't random acts of betrayal; they are the often result of candidates not being educated about the harsh realities of a counter offer.We, as the recruitment industry, have a critical role to play in managing the candidate lifecycle and preventing this pain. We must stop hoping a candidate won't be counter-offered and start actively managing the process.Here is your straightforward guide to preventing counter offers, armed with the data you need to make the case.❓And whilst you read this ask yourself "how can I use Bullhorn to help me prevent counter offers and protect my pipeline?"❓How can you use note templates, emails, messages, and tasks to make light work of the process? (Watch our Optimise Bullhorn Part 6 ~ Easy Candidate Management Webinar for tips)💥The Stark Reality: A Counter Offer is a Short-Term FixBefore you can coach a candidate, you need to understand the data. Counter offers and drop outs don't just "suck" for the client and the recruitment consultant, they are detrimental for the candidate as well in the long term.Here are the compelling stats you need to share with your candidate from screening through to offer and start date!Inevitable! 80% of candidates who accept a counter offer leave their current employer within six months.Pointless! 9 out of 10 candidates who accept a counter offer leave within twelve months.Regret! 50% of candidates who accept a counter offer are actively looking for a new job again within 60 days, indicating immediate regret.The primary reason a counter offer is made is financial for the employer, as it can cost up to 213% of an annual salary to replace your candidate.The lesson is clear: A counter offer is almost always a panicked, short-term measure by an employer to avoid the high cost and hassle of an immediate replacement, not a genuine, long-term commitment to the employee’s happiness or career progression. ... And the reasons your candidate wanted to leave in the first place are still there.1️⃣2️⃣3️⃣ Your 3-Step Counter Offer Prevention PlanThe key to preventing dropouts is to pre-empt the counter offer during the initial screening process. You must be proactive and get the candidate to process the scenario before they resign.🙈Step 1: Gather Intel on Company CultureMake it standard practice to gather intelligence on the candidate’s current company during the screening call. This isn't just about their skill set; it's about their employer's retention strategy.Key Questions to Ask:"Is there a known counter offer culture within your business?""What is the typical reaction when people resign from your organisation?""Are you aware of the firm's reputation for dealing with departing employees?"This research not only gives you crucial intelligence but also starts the candidate thinking critically about their current employer’s motivations.🙊Step 2: Get Them to Acknowledge the LikelihoodThe next step is to get the candidate to acknowledge and vocalise the likely sequence of events."Let’s be realistic: based on what you’ve told me, you will probably be counter-offered when you hand in your notice.""I need you to tell me now, what is likely to happen when you resign? What will your manager say to try and keep you?"By making the candidate admit what’s likely to happen, you remove the element of shock and flattering surprise when the counter offer is actually made. You own the narrative!🙉Step 3: Arm Them with the Facts (The Regret Factor)Now, you connect your intelligence gathering with the hard data. This is the final, crucial step: educate the candidate so they can manage the emotional moment of resignation.Tell them:It’s Not About Them: Their employer is only offering them more money because it’s easier and cheaper than replacing them right now. The trust is likely broken, and they are now a known flight risk who will probably be overlooked for future opportunities.The Core Problems Remain: The original reasons for their resignation—lack of progression, management issues, or company culture—are still there. A simple pay rise won’t fix the broken relationship or the fundamental job dissatisfaction.They Will Regret It: Remind them of the statistics: 9 out of 10 people who accept a counter offer are gone within a year. They’ll be looking for a new role again within six months, only this time, they’ve burnt a bridge with your client.💡By using data to manage the candidate experience and ensuring you have an open, honest discussion about the realities of a counter offer, you can manage this part of the candidate lifecycle and prevent the heartache and protect your pipeline. Read This Next👇3 Ways to Automate Away the Counter Offer and Drop Out where we show you how automation can help you make light work of preventing and managing drops outs and counter offers.Bullhorn ATS / Analytics / Automation / AI RoIWe are Bullhorn experts set on helping ambitious recruitment businesses to increase speed and sales.We help you weaponise your people, data, time, and tech, so you can recruit and sell!Our Bullhorn Vision and Buddy service helps generate best-in-class processes, adoption, head space, and ROI.BOOK A FREE BULLHORN ROI CONSULTATION