Blog Content
Recruitment Leaders want to win. Recruiters want to win. Clive Woodward has some valuable ideas on how recruitment leaders can use technology to win - and he has a proven process for making this work - so read this blog, recruitment leaders!
What Did Clive Woodward Tell Me About How to Win?
I was honoured to be asked by Kevin Green to speak at his London Scaleup event. Also on the stage was Clive Woodward.
Like anyone with a pulse, the idea of what he achieved with the England Rugby team makes me stand up straighter and pay attention.
The story he told about how he got his team to win is pretty well known, but the slant on technology was what caught my ears (and heart).
Whoever Wins in IT Tends to Win
Recruiters all over the globe, paralysed by options and given instructions to “get on the phone” are underperforming – and in a market which is saturated with technology designed to find “purple squirrels”.
So when Clive Woodward tells 100 recruitment leaders at the REC that he gives men with thumbs the size of my 4 year old’s fist a laptop and sports analytics software Prozone I’m very excited! He tells us that this was a major factor in their winning the world cup.
Grown men needing software to become great? Isn’t it just about grabbing a ball, eating some steak and smashing people’s faces in? No – clearly not… or we’d not have lost so many matches before Clive came along.
Why are Recruitment Companies Often so Bad at Tech?
Recruitment leaders never needed tech in their day (wit, rolodex and phone were key pieces of equipment). Apparently younger recruiters know what to do with tech… and training has become a dirty word in many recruitment firms. Training takes time and costs money – oh dear!
Recruitment Software companies often define their software as so intuitive that you don’t need training. Some software companies even offer training for free – which again devalues the most important part of any recruitment technology installation – the human bit (the bit which nearly always fails!) Humans need process, routine and support to be great! Not investing in continuous training for your teams to use your most expensive asset is insane. There’s zero ROI!
Alternatively, some recruitment software companies offer days and days of training – highlighting that their software is complex.
All of the above wastes time (billing time), and stops recruiters picking up the ball and running like the wind!
Clive Woodward Said…
He said plenty of amazing things and the leaders in the room were transfixed. This is what made me put pen to paper whilst he was talking about the DNA of a Champion:
If they didn’t have the IT skills, they didn’t stay in the team”
Data, data, data
Great teams contain great individuals
Once players analysed their performance they really started to understand the game and the team they played for and against
We used software to leverage our talent
I don’t care how old you are, you need to get involved
Which stands out for you? How can you apply what he said to your business? Most leaders I work with are highly competitive, keen to grow and be profitable. All of the above is relevant.
So, Recruitment Leaders, ask yourselves. What are you doing with technology to make your business great? How are you getting your teams engaged in processes and systems? Are you buying them kit and it’s sink or swim?
Invest Tonnes of Cash Just to Stay the Same?
One of my clients recently said:
I refuse to invest in all of this technology just to stay the same
Wise words…
How are you going to end this year with effective recruiters, systems which deliver ROI and a finance director not frowning at the balance sheet after you’ve invested some of your profit?
CRM, job board posting, analytics, LinkedIn Recruiter – don’t invest all that money just to stay the same…
Clive says “whoever wins in IT tends to win”. Inspiring.
We work with Recruitment and IT leaders to deliver an ROI and sales-led recruitment technology strategy. Our mantra is “CRMFirst”!
HIIT Us, Recruiters!
Our high intensity interval training - Recruitment HIIT - helps recruiters source, convert quicker, and develop healthy pipelines, and recruitment marketers attract, engage, and retain candidates, generate clients, and colleagues (3Cs).
TRY RECRUITMENT HIIT FOR FREE
READ ABOUT HOW WE DELIVER RECRUITMENT TECHNOLOGY STRATGEY
BOOK A CALL TO DISCUSS RECRUITMENT TRAINING
Extra Content
Blog Image
Extra Content 2
media centre
Read more-
Lisa Jones
Blog
How Can Recruiters Improve Performance? Get on the Phone!
Recruiters can always improve their performance, whether it be marginal gains or drastically improving failing pipelines. Right now is the time to dig deep and ask:Where can I improve my recruiter performance? AndWhat part of my recruitment workflow can I improve?Take a speedy 30mins and listen / watch my latest Recruitment Leaders’ Podcast. Take a few notes and grab a few takeaways for your recruitment business and your recruitment desk.Recruitment Research: Phone Calls Are a DownerI spent time with Josh Symons from Hinterview. Hinterview has completed some interesting recruitment research to help recruitment leaders and their recruiters focus on where and when they need to get mean and lean in their recruitment workflow!We chatted about how and where recruiters can improve their recruiter performance.Recruiters, Get On the Phone!Josh and I have both been in recruitment for a while and the tried and tested recruitment mantra “get on the phone” has never been more relevant…BUTOnly 10% of calls get answeredCall volume is up 200% - your candidates and clients are saturated with callsBut only 5% of voicemails get listened to.So “get on the phone and hope” isn’t the way to go.But what is? What do recruiters need to do to improve their recruiter performance? And how can we keep phone calls front and centre?How Can the Phone Still Be “The Way” to Recruit and Sell? Josh and I talked about:With all of the recruitment technology available, how can you keep the recruitment process human?Where in the recruitment life cycle can recruiters improve their performance?How can video improve recruiter performance?Phone calls work IF you want and mean them to – but how?How can a recruiter generate heat?What’s Daley Thompson’s decathlon got to do with recruitment?Why does recruitment technology often not work in recruitment (hint – it’s got the word “training” in the answer)What are 85% of male recruiters also doing when they are most engaged with their mobile phones?Recruitment leaders and recruiters – you want your phone calls to work! Listening / watching this recruitment podcast episode will help you use your mobile to improve your phone calls, candidates and clients, and sales.Get at least one takeaway to help you improve recruiter performance and nail those phone calls.Make Your Phone Calls Work! Listen and WatchLISTEN TO THE RECRUITMENT PODCAST EPISODEThanks, Josh, for being such a great sport. You have such passion and purpose, and have so many valuable ideas around best practice and recruiter productivity and performance.Listen and subscribe to the rest of Barclay Jones’ Recruitment Leaders’ Podcast Series on SoundCloud or find us on iTunes and subscribe to our YouTube channel to watch our vodcast series too!… Talking of Recruiter Performance, Phone Calls, Productivity…Improving recruiter performance and recruitment tech ROI comes from recruiter training. Our recruitment training platform, Recruitment HIIT is focussed on those 2 things.Recruitment HIIT helps onboard new recruiters, and refresh experienced recruiters so they can improve their performance.It contains a wealth of recruitment best practice tips, as well as “how to” for recruitment technology such as Bullhorn, SourceBreaker, Hinterview, Daxtra, Broadbean, idibu, and LinkedIn.TRY RECRUITMENT HIIT FOR FREE
-
Lisa Jones
Blog
3 Ways to be a Jedi Recruiter
Recruiters! Did you know it takes over 25 hours to watch all of the Star Wars movies? I personally think that's a great use of time, of course, once you've attracted, engaged, converted, and placed the best candidates in the galaxy! Every day is a Kessel Run for the recruiters we work with! Being a Jedi is crucial!To celebrate the annual upcoming Star Wars Day I spoke with a fellow Star Wars geek (and recruitment trainer), Phil, Head of Talent at First Point Group, about what he feels are the top 3 skills that Jedi and Recruiters share.Defence – Recruiters Need to DefendThe ability to objection handle, be prepared, prevent drop outs, and to expect the unexpected – that’s part of recruitment. It’s about reading the Jedi path in front of you and being ready to defend. It’s about defending your candidates, whether they be scruffy-looking nerf herders or teachers. It's about managing and preventing counteroffers. 57% of candidates accept counteroffers that are made to them. This shows the odds are not in your favour, so you need to be prepared.Luckily, our Recruiter Circuits workout on Recruitment HIIT has a course dedicated to helping you manage the offer stage of your recruitment process with your candidates so you can prevent counteroffers and secure your pipeline.Knowledge – Be a Knowledgeable RecruiterKnow your market! Whether it be Ewoks, or IT Developers, Millennium Falcon flight skills, or how to down a Dreadnaught, you need to be knowledgeable. What’s old, new, emerging in your sector…? Knowing the market, client, job, candidate, (and who your sister is) is key. Without this knowledge who knows who you’ll end up kissing!Continuous training is key to enhancing your recruiter skills and can increase sales by 50%. From reducing admin to improving sourcing, BD and beyond, Recruitment HIIT has speedy recruiter training videos to help you continuously improve your recruiter skills and fees.Training – Recruitment Training in The ForceLike Jedi, recruiters continuously training is a must. As Yoda says - “There is no try, only do!” Just like the Rebel Alliance fights against the evil Empire, as recruiters, we are in a battle - a battle for top candidates and clients! You need to be continuously upskilling to stay ahead in the competitive recruitment market - your commission depends on it. Just like The Force is a weapon for success, the best recruiters use their key rec tech, their CRM first for sourcing, engaging, nurturing, and placing candidates.As much as Jedi have the gene (midi-chlorian) they need to constantly train to battle dark forces, whether they be dirty data, drop outs, back door placements, or challenging clients (siths?). Our Bullhorn and Adapt training on Recruitment HIIT will ensure you use your CRM first to save time, improve your candidates and client relationships and placements.Become a Jedi RecruiterJedi, like recruiters, need to follow “the way”, whilst changing lives. They need to know when to lead, when to fight, and when to kiss! Never let it be said that recruitment is just a job – it’s a Way! Someone (Mando) once said… “This is the way!” How can you follow the "the way" as a recruiter? Our recruiter training courses on Recruitment HIIT will help you follow the recruitment 'way'. Our Recruiter Circuits course, especially, has "the way" with 5-minute training videos to ensure qualify your jobs, source, advertise, screen and nail your CV to Interview ratios.Thanks Phil– The Force is strong in you!Speaking of Recruiters Improving Through TrainingOur recruiter training courses on Recruitment HIIT helps recruiters and resourcers source, convert quicker, and develop healthy pipelines. Bullhorn CRM training, job qualification, screening, candidate sourcing, job advertising and management, and reducing counteroffers, are just some of the 5-minute topics recruiters love.We're saving recruiters and resourcers at least 1 hour per day (6 working weeks a year) - more billing time, more fees!TRY RECRUITMENT HIIT FOR FREE
-
Downloads
Your Recruitment Training Playbook
-
Rebecca Anderson
Webinar
How to Build a Winning Candidate Attraction and Client Partnership Strategy
-
Lisa Jones
Webinar
Recruitment Automation: Less Content, more Recruitment and Sales
-
Wayne Barclay
Webinar
6 Top Tips to Drive Speedy BD and Recruitment Sales - SMACKDOWN! Lisa does 3 Rounds with Darren
